Mosla Bari – Return & Refund Policy
At Mosla Bari, we want every customer to be satisfied with their purchase. If there is any issue with your order, we are here to help with our Happy Return Policy.
📦 1. Return Eligibility
You can request a return if:
- You received a wrong product
- The product is damaged or broken
- Items are missing from your order
- The product is expired or not as described
❌ 2. Non-Returnable Items
Some items cannot be returned, such as:
- Opened food items (for hygiene reasons)
- Perishable goods after use
- Items damaged due to customer handling
⏰ 3. Return Time Limit
- Return request must be made within 24–48 hours after receiving the product
- After this time, returns may not be accepted
🔁 4. Refund Process
After we receive and verify your return request:
- We will review the issue
- If approved, you will get a refund or replacement
- Refunds may be given via bKash / Nagad / Cash / Bank transfer depending on situation
🚚 5. Return Method
- Our delivery team may collect the product
- Or you may be asked to return it to our store
📍 Address: Dilkusha, Dhaka-1000
📞 6. How to Request a Return
Please contact us:
📞 Phone :01832096688
📩 Email: moslabari75@gmail.com
- Your name
- Order details
- Problem description
- Photo of the product (if possible)
⚠️ 7. Important Notes
- Return approval depends on inspection
- Products must be in original condition
- Mosla Bari reserves the right to accept or reject return requests
❤️ 8. Our Commitment
We always try to ensure:
- Fair treatment of customers
- Quick problem solving
- Quality service and trust
Your satisfaction is our priority.
🙏 Thank You
Thank you for shopping with Mosla Bari. We appreciate your trust and support.